國(guó)際快遞被扣關(guān)有很多原因，在被扣關(guān)后不要害怕或慌張，只要按照正常的流程解決，通常在交清關(guān)稅后都可以順利放行。包裹扣關(guān)時(shí)希望買家聯(lián)系海關(guān)進(jìn)行清關(guān)。
sample
dear customer,
we have checked the tracking information and found your package has now arrived at your country's customs agency. if your package is delayed, please consult your local customs office to resolve the problem. if you have any further questions, please feel free to contact me.
best regards,
( your name )
常用句型:
1.the tracking number is xxx.
你的快遞號(hào)是xxx。
2.it should take 5-10 business days to reach your destination.
貨物要5~10個(gè)工作日才能到。
3. the tracking information shows it's still on the way.
快遞信息顯示你的包裹還在路上。
4. we can resend your order or apply a full refund to you.
我們可以重新給你寄或者你可以申請(qǐng)全額退款。
5. if your package is delayed, please consult your local customs office to resolve the problem.
如果你的包裹被耽擱了，請(qǐng)咨詢當(dāng)?shù)睾ｊP(guān)部門解決問(wèn)題。